Parts & Service

What's the world's best crane without the world's best service? Every Rough Terrain crane comes with a one-year, 2,000-hour warranty. We have local service offices on six continents with qualified professionals always on call and ready to be dispatched.

Factory-Trained Professionals

  • World-renowned technicians
  • Factory-trained mechanics on six continents
  • Dependable service from skilled experts


Warranty Service

  • One-year / 2,000-hours warranty service
  • Courteous, helpful support
  • No hassles, no worries

Service Contact

Mike Liu
Corporate Service Manager
E-mail: [email protected]
Direct: +1 (602) 321-2914

Personal Service and Repair

  • Always available – 24/7
  • Experienced, knowledgeable professionals
  • Global reach – Local service


Parts Depot

  • Extensive parts warehouse
  • 90-percent parts availability within 24 hours
  • Will-call or worldwide delivery

Parts Contact

Lyndia Irby
Parts & Service Administrator
[email protected]
Direct: (832) 364-8301

Planned Maintenance

  • Computerized appointment tracking
  • Predictable, timely service
  • Experienced technicians



Safety Training

  • Meets OSHA and ANSI standards
  • Classes held monthly, or on call at your place of business
  • Low individual and group rates

Parts and Service Manuals